VoltHosting - cPanel02 Server IP Change – Maintenance details

Third Party: ESET → ESET PROTECT → Europe, Africa, Asia Pacific experiencing degraded performance

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JAN15

cPanel02 Server IP Change

CompletedJanuary 15, 2025 at 10:00 PM – 10:58 PMUTC

Affects

Web Hosting Infrastructure

Under maintenance from 10:00 PM to 10:58 PM

cPanel02 Hosting Services

Under maintenance from 10:00 PM to 10:58 PM

DNS Resolvers

Under maintenance from 10:00 PM to 10:58 PM

DNS cPanel02 - NS5

Under maintenance from 10:00 PM to 10:58 PM

DNS cPanel02 - NS6

Under maintenance from 10:00 PM to 10:58 PM

  • CompletedJanuary 15, 2025 at 10:58 PMUTC

    The cPanel server's IP address has been changed successfully.

    Please update all of your DNS records to 185.195.238.2 if you are NOT using VoltHosting cPanel nameservers.

    We are now closing this maintenance window.

    If you have any questions, please get in touch! We're happy to help.

  • In progressJanuary 15, 2025 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedJanuary 15, 2025 at 10:00 PMUTC

    Dear Customer,

    We are updating the IP address of our cPanel server due to the deprecation of some of our IP address ranges. Please review the details below to understand how this change may affect you.

    Who is Affected?

    • Customers who are using the VoltHosting nameservers for their domain ns5.volthosting.co.uk & ns6.volthosting.co.uk :

      • No action is needed, as our nameservers will automatically update the IP change without user action.

    • Customers using an external nameserver/DNS service (such as CloudFlare):

      • Must manually update their DNS records to point to the new cPanel server.

    IP Address Changes

    • OLD IP Address: 193.110.160.70

    • NEW IP Address: 185.195.238.2

    Other Important Information

    • Customers who have a dedicated or custom IP address will be contacted separately to arrange this change.

    • CUSTOMERS SHOULD NOT CHANGE THE IP ADDRESS OF THEIR DNS RECORDS UNTIL INSTRUCTED.

    • This notice serves as a notification of this change. This change has NOT taken effect yet.

    • The time stated on the maintainable window is when affected customers should update their DNS records (if required to do so), not beforehand.

    Thank you in advance for your understanding. If you have any questions or need assistance, please reach out to our support team.


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