VoltHosting Status - Incident history https://status.volthosting.co.uk VoltHosting Sun, 10 May 2026 22:00:00 +0000 Network Wide System Upgrades Type: Maintenance Duration: 1 hour Affected Components: Backup02, DNS02 - Edge, Games Hosting Node03, Games Hosting Node02, VoltHosting Blog, Main Website, Cloud02-SLV01 VPS Cluster, Cloud02-SLV02 VPS Cluster, External DNS01, Mail Gateway02, Cloud02 VPS Cluster, Mail Gateway01, Remote Desktop Support System, VoltHosting Asset Registry, VoltHosting Bookings, cPanel02 Hosting Services, Phone Systems, VoltHosting Wiki, Storage01, DNS01 - Edge, Azura01, DNS cPanel02 - NS5, DNS cPanel02 - NS6 May 10, 22:00:00 GMT+0 - Identified - Dear Customer, To maintain a performant, secure environment, we will perform network-wide system upgrades across our network on most Linux-based systems. This will result in minor downtime (of less than 5 minutes) for several VoltHosting services. To avoid disruption, we are performing these upgrades late at night; however, we apologise for any disruption caused. Where systems are redundant (such as our mail security gateways, or high-availability VPS/VDS services), each system will have its upgrade applied separately, so these services will not be affected by this scheduled maintenance. If you have any questions, please feel free to get in contact with us, and we will be more than happy to assist. May 10, 22:00:01 GMT+0 - Identified - Maintenance is now in progress May 10, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , , , , , , , , , , , , , , , , , , , ,

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, To maintain a performant, secure environment, we will perform network-wide system upgrades across our network on most Linux-based systems. This will result in minor downtime (of less than 5 minutes) for several VoltHosting services. To avoid disruption, we are performing these upgrades late at night; however, we apologise for any disruption caused. Where systems are redundant (such as our mail security gateways, or high-availability VPS/VDS services), each system will have its upgrade applied separately, so these services will not be affected by this scheduled maintenance. If you have any questions, please feel free to get in contact with us, and we will be more than happy to assist. .</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 10 May 2026 22:00:00 +0000 https://status.volthosting.co.uk/maintenance/cmox5r1vb049hlt9rdyf3ppvl https://status.volthosting.co.uk/maintenance/cmox5r1vb049hlt9rdyf3ppvl cPanel02 Server Upgrade Type: Maintenance Duration: 4 minutes Affected Components: cPanel01 Hosting Services, cPanel02 Hosting Services, DNS cPanel01, DNS cPanel02 - NS5, DNS cPanel02 - NS6 Apr 29, 20:40:00 GMT+0 - Identified - Dear Customer, Due to a vulnerability published by cPanel. We will be performing immediate updates to our cPanel servers and cPanel nameservers. It is unlikely that customers will notice any drop in service during this period, but there may be a brief period (a couple of seconds) of outage while services restart. Apr 29, 20:40:01 GMT+0 - Identified - Maintenance is now in progress Apr 29, 20:43:55 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 4 minutes

Affected Components: , , , ,

<p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>20:40:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, Due to a vulnerability published by cPanel. We will be performing immediate updates to our cPanel servers and cPanel nameservers. It is unlikely that customers will notice any drop in service during this period, but there may be a brief period (a couple of seconds) of outage while services restart. .</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>20:40:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 29</var>, <var data-var='time'>20:43:55</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 29 Apr 2026 20:40:00 +0000 https://status.volthosting.co.uk/maintenance/cmokilie1039bz8ripuw8fxn4 https://status.volthosting.co.uk/maintenance/cmokilie1039bz8ripuw8fxn4 Upstream DDoS Protection Issues Type: Incident Duration: 3 hours and 6 minutes Affected Components: DC1, Wolverhampton, DC2, Wolverhampton, Equinix LD8, London, DDoS Mitigation, , Telehouse East, London, Reliance House, Newcastle, Stellium DC1, Newcastle, Interxion LON1, London, Data Centres → Mar 23, 10:56:51 GMT+0 - Monitoring - Dear Customer, We have implemented a potential fix where we have withdrawn our IPs from GTT temporarily to route traffic through other upstreams. We are monitoring the situation. Mar 23, 10:55:28 GMT+0 - Investigating - We are currently investigating an incident where our DDoS mitigation provider, GTT, is experiencing issues. Thus some users may see intermittent packet loss. At this time, we don’t believe that it is to do with an ongoing DDoS attack. Our team is actively working to resolve the issue. Please get in touch if you have any questions. Mar 23, 12:34:50 GMT+0 - Monitoring - Dear Customer, We are continuing to monitor this incident. The BGP sessions with GTT remain shutdown. Traffic is following normally through other upstreams. We are awaiting resolution from GTT before we can bring those sessions back online. If you have any questions, please don’t hesitate to reach out. Mar 23, 14:01:58 GMT+0 - Resolved - Dear Customer, This incident has been resolved. We have been provided with an RFO below: "We experienced a brief network service disruption today between 10:20 and 10:50 UTC, resulting in intermittent connectivity issues for some customers. Our initial assessment indicates the event aligned with a routing irregularity affecting connectivity between GTT their Corero-based protection platform in Benelux/Germany, although depending on the routing, other regions could have been impacted. At around 10:35, BGP sessions were shutdown towards GTT but prefixes took some time to withdraw, still causing connectivity issues for customers. At around 13:00, we were told the issue was resolved - so turned up our BGP sessions with them once again." We operate a resilient multi-homed network with diverse upstream connectivity, including LINX, LONAP, NTT, and Hurricane Electric. Traffic is continuously distributed across all carriers to provide the best possible routing for our customers, and in the event of maintenance or a BGP session drop on any one carrier, traffic will automatically reroute. In this instance, the fault occurred within an upstream provider’s network. As a result, any VoltHosting traffic traversing the GTT network may have been affected. Due to the complexity of the issue, our initial troubleshooting time was longer than usual. We will continue to monitor the network closely for any further issues. If you have any questions, please reach out to our support team, who will be happy to help. Type: Incident

Duration: 3 hours and 6 minutes

Affected Components: , , , , , , , ,

<p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>10:56:51</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customer, We have implemented a potential fix where we have withdrawn our IPs from GTT temporarily to route traffic through other upstreams. We are monitoring the situation. .</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>10:55:28</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an incident where our DDoS mitigation provider, GTT, is experiencing issues. Thus some users may see intermittent packet loss. At this time, we don’t believe that it is to do with an ongoing DDoS attack. Our team is actively working to resolve the issue. Please get in touch if you have any questions. .</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>12:34:50</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customer, We are continuing to monitor this incident. The BGP sessions with GTT remain shutdown. Traffic is following normally through other upstreams. We are awaiting resolution from GTT before we can bring those sessions back online. If you have any questions, please don’t hesitate to reach out. .</p> <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>14:01:58</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, This incident has been resolved. We have been provided with an RFO below: "We experienced a brief network service disruption today between 10:20 and 10:50 UTC, resulting in intermittent connectivity issues for some customers. Our initial assessment indicates the event aligned with a routing irregularity affecting connectivity between GTT their Corero-based protection platform in Benelux/Germany, although depending on the routing, other regions could have been impacted. At around 10:35, BGP sessions were shutdown towards GTT but prefixes took some time to withdraw, still causing connectivity issues for customers. At around 13:00, we were told the issue was resolved - so turned up our BGP sessions with them once again." We operate a resilient multi-homed network with diverse upstream connectivity, including LINX, LONAP, NTT, and Hurricane Electric. Traffic is continuously distributed across all carriers to provide the best possible routing for our customers, and in the event of maintenance or a BGP session drop on any one carrier, traffic will automatically reroute. In this instance, the fault occurred within an upstream provider’s network. As a result, any VoltHosting traffic traversing the GTT network may have been affected. Due to the complexity of the issue, our initial troubleshooting time was longer than usual. We will continue to monitor the network closely for any further issues. If you have any questions, please reach out to our support team, who will be happy to help. .</p> ]]> Mon, 23 Mar 2026 10:55:28 +0000 https://status.volthosting.co.uk/incident/cmn32kqh111s3jafclldw5pty https://status.volthosting.co.uk/incident/cmn32kqh111s3jafclldw5pty Network Issue - Newcastle Type: Incident Duration: 10 minutes Affected Components: Reliance House, Newcastle Feb 27, 00:21:22 GMT+0 - Investigating - Dear Customer, We are currently investigating a network issue affecting our Newcastle Data Centre, which is due to an upstream provider issue. Services at the Newcastle Data Centre may have small-duration intermittent connectivity problems. We apologise for any inconvenience caused by this. If you have any questions, please contact our support team, who will be more than happy to assist. Feb 27, 00:31:08 GMT+0 - Resolved - Dear Customer, Our upstream provider has resolved the issue on their end. This incident has been resolved. If you have any questions, please reach out to our team, who will be happy to help. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>00:21:22</var> GMT+0</small><br><strong>Investigating</strong> - Dear Customer, We are currently investigating a network issue affecting our Newcastle Data Centre, which is due to an upstream provider issue. Services at the Newcastle Data Centre may have small-duration intermittent connectivity problems. We apologise for any inconvenience caused by this. If you have any questions, please contact our support team, who will be more than happy to assist..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>00:31:08</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, Our upstream provider has resolved the issue on their end. This incident has been resolved. If you have any questions, please reach out to our team, who will be happy to help..</p> ]]> Fri, 27 Feb 2026 00:21:22 +0000 https://status.volthosting.co.uk/incident/cmm45ctzv06dxt13kn3o2pns8 https://status.volthosting.co.uk/incident/cmm45ctzv06dxt13kn3o2pns8 cPanel NS6 Upgrade Type: Maintenance Duration: 1 hour and 2 minutes Affected Components: DNS cPanel02 - NS6 Oct 30, 23:30:00 GMT+0 - Identified - Dear Customer, We will be upgrading one of our cPanel nameservers (NS6). This upgrade provides significant performance and security upgrades to the system. This maintenance is essential to continuing to provide a reliable cPanel service. Due to the fact that our cPanel nameservers are redundant, there will be no outage to our cPanel services. However, as this will take one nameserver offline for a brief amount of time, cPanel could be "at risk" if another outage occurs. We expect no customer interruption during this period. All of your websites, emails, and DNS will remain fully operational. If you have any questions, please reach out to our support team. Oct 30, 23:30:01 GMT+0 - Identified - Maintenance is now in progress Oct 31, 00:31:46 GMT+0 - Completed - Dear Customer, The maintenance has been completed successfully. The cPanel NS6 nameserver is now fully operational. There were no interruptions to any cPanel services. If you have any questions, please get in touch with our support team! Type: Maintenance

Duration: 1 hour and 2 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>23:30:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We will be upgrading one of our cPanel nameservers (NS6). This upgrade provides significant performance and security upgrades to the system. This maintenance is essential to continuing to provide a reliable cPanel service. Due to the fact that our cPanel nameservers are redundant, there will be no outage to our cPanel services. However, as this will take one nameserver offline for a brief amount of time, cPanel could be "at risk" if another outage occurs. We expect no customer interruption during this period. All of your websites, emails, and DNS will remain fully operational. If you have any questions, please reach out to our support team. .</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>23:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>00:31:46</var> GMT+0</small><br><strong>Completed</strong> - Dear Customer, The maintenance has been completed successfully. The cPanel NS6 nameserver is now fully operational. There were no interruptions to any cPanel services. If you have any questions, please get in touch with our support team! .</p> ]]> Thu, 30 Oct 2025 23:30:00 +0000 https://status.volthosting.co.uk/maintenance/cmhdagj8x01vbh0nv4zq61xjd https://status.volthosting.co.uk/maintenance/cmhdagj8x01vbh0nv4zq61xjd Wolverhampton Network Issues Type: Incident Duration: 4 hours and 3 minutes Affected Components: Wolverhampton Core Oct 23, 18:50:16 GMT+0 - Monitoring - Dear Customers. We are starting to see services come back online. We will update you shortly. Oct 23, 19:22:10 GMT+0 - Resolved - Dear Customer, We have now seen full service recovery after the upstream provider swapped the affected device; this required a full reconfiguration due to various unexpected issues encountered along the way, which delayed the recovery process. We deeply apologise to you for any inconvenience caused this evening by the outage, as well as thanking you for your patience and support. If you have any issues, please get in touch. Oct 23, 15:18:46 GMT+0 - Investigating - Dear Customer, We are currently investigating network issues in Wolverhampton, which may affect some services. Oct 23, 15:27:16 GMT+0 - Identified - Dear Customer, We have identified the issue with one of our core routers in Wolverhampton. We are continuing to work on a fix for this incident. Our support team is still here to help! Please feel free to contact us with any questions. Oct 23, 15:35:48 GMT+0 - Identified - Dear Customer, We have dispatched the data centre's remote hands to take a look at the affected network switch. We are continuing to work on a fix for this incident. Oct 23, 15:39:15 GMT+0 - Monitoring - Dear Customer, We implemented a fix and have seen services come back online. We will continue to monitor the situation for updates. Oct 23, 16:25:48 GMT+0 - Resolved - Dear Customer, We have seen all services come back online. We are still monitoring for further issues. A replacement device has been sourced and will be swapped out if the issue occurs again. We are now marking this issue as resolved. If you have any questions, please reach out to our support team, who will be happy to help! Oct 23, 17:11:05 GMT+0 - Monitoring - Dear Customer, We have sadly seen this issue reoccur. We have been in conversations with our upstream network provider to get this issue resolved as quickly as possible. Upon investigation into the issue, it appears that the 10gbps cross links in the switch is crashing, whilst keeping the 1gbps connections online. A replacement switch has been ordered. This issue lies with our network provider, not ourselves, but we are assisting where we can to help resolve the issue. We do apologise for the inconvenience, and hope that it can be resolved as quickly as possible. Oct 23, 17:46:50 GMT+0 - Monitoring - Dear Customer, The upstream provider is replacing the device. We are working to resolve this issue quickly. Type: Incident

Duration: 4 hours and 3 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>18:50:16</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customers. We are starting to see services come back online. We will update you shortly. .</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>19:22:10</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, We have now seen full service recovery after the upstream provider swapped the affected device; this required a full reconfiguration due to various unexpected issues encountered along the way, which delayed the recovery process. We deeply apologise to you for any inconvenience caused this evening by the outage, as well as thanking you for your patience and support. If you have any issues, please get in touch..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>15:18:46</var> GMT+0</small><br><strong>Investigating</strong> - Dear Customer, We are currently investigating network issues in Wolverhampton, which may affect some services. .</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>15:27:16</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We have identified the issue with one of our core routers in Wolverhampton. We are continuing to work on a fix for this incident. Our support team is still here to help! Please feel free to contact us with any questions. .</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>15:35:48</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We have dispatched the data centre's remote hands to take a look at the affected network switch. We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>15:39:15</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customer, We implemented a fix and have seen services come back online. We will continue to monitor the situation for updates. .</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>16:25:48</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, We have seen all services come back online. We are still monitoring for further issues. A replacement device has been sourced and will be swapped out if the issue occurs again. We are now marking this issue as resolved. If you have any questions, please reach out to our support team, who will be happy to help!.</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>17:11:05</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customer, We have sadly seen this issue reoccur. We have been in conversations with our upstream network provider to get this issue resolved as quickly as possible. Upon investigation into the issue, it appears that the 10gbps cross links in the switch is crashing, whilst keeping the 1gbps connections online. A replacement switch has been ordered. This issue lies with our network provider, not ourselves, but we are assisting where we can to help resolve the issue. We do apologise for the inconvenience, and hope that it can be resolved as quickly as possible. .</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>17:46:50</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customer, The upstream provider is replacing the device. We are working to resolve this issue quickly. .</p> ]]> Thu, 23 Oct 2025 15:18:46 +0000 https://status.volthosting.co.uk/incident/cmh3khpcr003mtybzm098b209 https://status.volthosting.co.uk/incident/cmh3khpcr003mtybzm098b209 Wolverhampton Core Router Replacement Type: Maintenance Duration: 2 hours and 32 minutes Affected Components: VoltHosting Blog, Plesk Hosting Services, cPanel01 Hosting Services, VoltHosting Wiki, Cloud02-SLV01 VPS Cluster, Cloud02-SLV02 VPS Cluster, Games Hosting Node02, DNS01 - Edge, Storage01, Wolverhampton Core, DC2, Wolverhampton, DC1, Wolverhampton, Cloud02 VPS Cluster, Phone Systems, Games Hosting Node03, Azura01, DNS02 - Edge, cPanel02 Hosting Services, , VoltHosting Bookings, Dedicated Servers, Colocation Services, Main Website, DNS cPanel02 - NS5, Mail Gateway02, Mail Gateway01, VoltHosting Official Email Services, VoltHosting RDS Network, DNS cPanel02 - NS6, VPS Hosting Infrastructure → Oct 4, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 4, 21:00:00 GMT+0 - Identified - Dear Customer, We have identified a hardware issue with one of the core routers in Wolverhampton, which is causing the device to reboot randomly. Due to this, we have located a replacement device and dispatched a network engineer who will replace the faulty device today. This maintenance will cause a brief drop in all services connected to this router. If you have any questions, please don't hesitate to reach out to our support team! Oct 4, 21:54:24 GMT+0 - Identified - Dear Customer, We are extending this maintenance window by 1hr due to the fact that the engineer is having delays in travel. If you have any questions, please feel free to reach out! Oct 4, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 4, 23:00:52 GMT+0 - Identified - Dear Customer, This Maintenance is still in progress. Oct 4, 23:32:27 GMT+0 - Completed - Dear Customer, The Maintenance has completed successfully. The faulty device has been replaced and is fully operational. We will monitor for any further issues. If you have any questions, please reach out! Type: Maintenance

Duration: 2 hours and 32 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We have identified a hardware issue with one of the core routers in Wolverhampton, which is causing the device to reboot randomly. Due to this, we have located a replacement device and dispatched a network engineer who will replace the faulty device today. This maintenance will cause a brief drop in all services connected to this router. If you have any questions, please don't hesitate to reach out to our support team!.</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>21:54:24</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We are extending this maintenance window by 1hr due to the fact that the engineer is having delays in travel. If you have any questions, please feel free to reach out!.</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>23:00:52</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, This Maintenance is still in progress..</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>23:32:27</var> GMT+0</small><br><strong>Completed</strong> - Dear Customer, The Maintenance has completed successfully. The faulty device has been replaced and is fully operational. We will monitor for any further issues. If you have any questions, please reach out!.</p> ]]> Sat, 4 Oct 2025 21:00:00 +0000 https://status.volthosting.co.uk/maintenance/cmgcbueqq002kbccv1rk0jbpm https://status.volthosting.co.uk/maintenance/cmgcbueqq002kbccv1rk0jbpm Wolverhampton - DC1 & DC2 - Core Router Upgrade Type: Maintenance Duration: 43 minutes Affected Components: DNS cPanel01, Cloud02 VPS Cluster, Wolverhampton Core, DC2, Wolverhampton, Mail Gateway02, Cloud02-SLV01 VPS Cluster, Phone Systems, DC1, Wolverhampton, Colocation Services, cPanel02 Hosting Services, DNS02 - Edge, VoltHosting Blog, Main Website, Plesk Hosting Services, cPanel01 Hosting Services, , Cloud01 VPS Cluster, Cloud02-SLV02 VPS Cluster, , Games Hosting Node02, Mail Gateway01, Games Hosting Node03, DNS cPanel02 - NS5, DNS01 - Edge, DNS cPanel02 - NS6, Dedicated Servers, VoltHosting Bookings, Web Hosting Infrastructure → VPS Hosting Infrastructure → Sep 12, 23:00:00 GMT+0 - Identified - Dear Customer, We apologise for the late notice. However, upgrades are being performed on both the core routers in our Wolverhampton data centres. This means that customers attached to these devices will experience a short blip in connectivity (less than 15 minutes). This work is being carried out when the network traffic is at its lowest, to minimise the impact on as few customers as possible. This will affect our Virtual Private Servers, Virtual Dedicated Servers, Website Hosting Services, Dedicated Servers, Game Hosting Servers, as well as other services in the table below. Where there is redundancy in place for systems, they will maintain operational, as they are designed to remain online, even when a core router is offline. However, these are still listed below. If you have any questions, please get in touch with our support team, who will be happy to help! Sep 12, 23:42:38 GMT+0 - Completed - Dear Customer, The maintenance has been completed successfully. All services are now operational. If you have any questions, please reach out to our support team! Sep 12, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 43 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We apologise for the late notice. However, upgrades are being performed on both the core routers in our Wolverhampton data centres. This means that customers attached to these devices will experience a short blip in connectivity (less than 15 minutes). This work is being carried out when the network traffic is at its lowest, to minimise the impact on as few customers as possible. This will affect our Virtual Private Servers, Virtual Dedicated Servers, Website Hosting Services, Dedicated Servers, Game Hosting Servers, as well as other services in the table below. Where there is redundancy in place for systems, they will maintain operational, as they are designed to remain online, even when a core router is offline. However, these are still listed below. If you have any questions, please get in touch with our support team, who will be happy to help!.</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>23:42:38</var> GMT+0</small><br><strong>Completed</strong> - Dear Customer, The maintenance has been completed successfully. All services are now operational. If you have any questions, please reach out to our support team!.</p> <p><small>Sep <var data-var='date'> 12</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 12 Sep 2025 23:00:00 +0000 https://status.volthosting.co.uk/maintenance/cmfhdw4jj00a9lfh33ga1e7rs https://status.volthosting.co.uk/maintenance/cmfhdw4jj00a9lfh33ga1e7rs cPanel02 - SiteJet Failing to Load Type: Incident Duration: 1 hour and 4 minutes Affected Components: cPanel02 Hosting Services Sep 8, 15:56:32 GMT+0 - Investigating - Dear Customer, We are currently investigating an issue where, on cPanel, the SiteJet website builder is failing to load with the error "Something went wrong when initialising your Sitejet account". This issue only affects the editing of SiteJet websites; all other websites are online. If you do not use SiteJet, you are not affected. If you have any questions, please don't hesitate to contact us. Sep 8, 15:59:06 GMT+0 - Identified - Dear Customer, We have identified the error in WHM for this incident. Sadly, the issue appears to be related to an update made to SiteJet yesterday by cPanel, which means it is out of our control to resolve. We have reached out to cPanel, which is currently working on a solution to this. We will update here as soon as we have an update from cPanel. Please get in touch if you have any questions. We are here to help! Sep 8, 16:55:06 GMT+0 - Identified - Dear Customer, cPanel has made us aware that they are working on a fix for the issue. We will continue to work on a fix and update you as soon as possible. Reminder: If you are not using SiteJet, you are not affected by this. Sep 8, 17:14:14 GMT+0 - Postmortem - Dear Customer, After further investigation, we identified that this incident only affected one reseller customer. Due to this, and analysis of logs, we determined that raising this incident was unjustified. We are working with the affected reseller and cPanel to restore service to their affected account(s). Log investigation determined that the cause of this was files being deleted, and/or accounts running out of disk space. We apologise for raising this incident with you, as it was unnecessary. If you have any questions, please ask our support team. Sep 8, 17:00:58 GMT+0 - Resolved - Dear Customer, Upon further investigation across our entire server. It looks like the scope for this issue is minimal and only affects accounts where the user has deleted files from their cPanel. Thus, we are marking this incident as closed, as the issue is not affecting the vast majority of users. If you are experiencing this issue, please reach out to support, who can assist you with restoring the files that the user deleted. Type: Incident

Duration: 1 hour and 4 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:56:32</var> GMT+0</small><br><strong>Investigating</strong> - Dear Customer, We are currently investigating an issue where, on cPanel, the SiteJet website builder is failing to load with the error "Something went wrong when initialising your Sitejet account". This issue only affects the editing of SiteJet websites; all other websites are online. If you do not use SiteJet, you are not affected. If you have any questions, please don't hesitate to contact us. .</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:59:06</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We have identified the error in WHM for this incident. Sadly, the issue appears to be related to an update made to SiteJet yesterday by cPanel, which means it is out of our control to resolve. We have reached out to cPanel, which is currently working on a solution to this. We will update here as soon as we have an update from cPanel. Please get in touch if you have any questions. We are here to help! .</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>16:55:06</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, cPanel has made us aware that they are working on a fix for the issue. We will continue to work on a fix and update you as soon as possible. Reminder: If you are not using SiteJet, you are not affected by this. .</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>17:14:14</var> GMT+0</small><br><strong>Postmortem</strong> - Dear Customer, After further investigation, we identified that this incident only affected one reseller customer. Due to this, and analysis of logs, we determined that raising this incident was unjustified. We are working with the affected reseller and cPanel to restore service to their affected account(s). Log investigation determined that the cause of this was files being deleted, and/or accounts running out of disk space. We apologise for raising this incident with you, as it was unnecessary. If you have any questions, please ask our support team. .</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>17:00:58</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, Upon further investigation across our entire server. It looks like the scope for this issue is minimal and only affects accounts where the user has deleted files from their cPanel. Thus, we are marking this incident as closed, as the issue is not affecting the vast majority of users. If you are experiencing this issue, please reach out to support, who can assist you with restoring the files that the user deleted. .</p> ]]> Mon, 8 Sep 2025 15:56:32 +0000 https://status.volthosting.co.uk/incident/cmfbb0xx800cj4wxy4vose9qi https://status.volthosting.co.uk/incident/cmfbb0xx800cj4wxy4vose9qi cPanel02 - Occasional Website Timeouts Type: Incident Duration: 1 hour and 12 minutes Affected Components: cPanel02 Hosting Services Aug 25, 16:27:26 GMT+0 - Identified - Dear Customer, We have identified the issue and are working with the cPanel company directly to work on a fix. The spread, severity and scope of this incident are minimal, affecting minimal customers, and only for a few moments every few days. As it is not critical, we are working on a long-term solution to this incident, rather than a break-fix solution. If you have any questions, please reach out to our support team, who can provide you with more information. Aug 25, 16:17:42 GMT+0 - Investigating - Dear Customer, We are currently investigating an incident which is causing some websites hosted on our vh-cp02 cPanel server to time out requests for a few moments every couple of days. The outage is minimal, and if a website is affected, it only lasts for a few moments. However, we are committed to providing the best service possible, so we are investigating this with utmost importance. If you have any questions, please feel free to reach out to us. Aug 25, 17:29:49 GMT+0 - Resolved - Dear Customer, We are marking this incident as resolved. We will continue to monitor the situation and reopen this issue if it occurs again. If you have any questions, please ask! Type: Incident

Duration: 1 hour and 12 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>16:27:26</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We have identified the issue and are working with the cPanel company directly to work on a fix. The spread, severity and scope of this incident are minimal, affecting minimal customers, and only for a few moments every few days. As it is not critical, we are working on a long-term solution to this incident, rather than a break-fix solution. If you have any questions, please reach out to our support team, who can provide you with more information. .</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>16:17:42</var> GMT+0</small><br><strong>Investigating</strong> - Dear Customer, We are currently investigating an incident which is causing some websites hosted on our vh-cp02 cPanel server to time out requests for a few moments every couple of days. The outage is minimal, and if a website is affected, it only lasts for a few moments. However, we are committed to providing the best service possible, so we are investigating this with utmost importance. If you have any questions, please feel free to reach out to us. .</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>17:29:49</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, We are marking this incident as resolved. We will continue to monitor the situation and reopen this issue if it occurs again. If you have any questions, please ask!.</p> ]]> Mon, 25 Aug 2025 16:17:42 +0000 https://status.volthosting.co.uk/incident/cmerbm96s002q14krchl6ht2a https://status.volthosting.co.uk/incident/cmerbm96s002q14krchl6ht2a cPanel02 - Some websites taking longer than usual to load Type: Incident Duration: 12 minutes Affected Components: cPanel02 Hosting Services Aug 18, 14:53:18 GMT+0 - Investigating - Dear Customer, We are currently investigating an issue on our cPanel02 server, which is causing some websites to load slowly or time out. If you are affected by this, we are aware of the issue and will update you here once we have an update. Aug 18, 14:55:39 GMT+0 - Identified - Dear Customer, We have identified the issue, and are applying a resolution. Aug 18, 15:05:12 GMT+0 - Resolved - Dear Customer, We have seen all affected websites come back online, with quick response times. This incident has been resolved. Aug 18, 14:57:44 GMT+0 - Monitoring - Dear Customer, We have implemented a fix and are currently monitoring the result. We have already seen websites come back online. As such, we will continue to monitor the situation for any further issues. Type: Incident

Duration: 12 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>14:53:18</var> GMT+0</small><br><strong>Investigating</strong> - Dear Customer, We are currently investigating an issue on our cPanel02 server, which is causing some websites to load slowly or time out. If you are affected by this, we are aware of the issue and will update you here once we have an update. .</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>14:55:39</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We have identified the issue, and are applying a resolution. .</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>15:05:12</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, We have seen all affected websites come back online, with quick response times. This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>14:57:44</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customer, We have implemented a fix and are currently monitoring the result. We have already seen websites come back online. As such, we will continue to monitor the situation for any further issues. .</p> ]]> Mon, 18 Aug 2025 14:53:18 +0000 https://status.volthosting.co.uk/incident/cmeh8ir9h001pwmokm53l94s8 https://status.volthosting.co.uk/incident/cmeh8ir9h001pwmokm53l94s8 Azure01 Connectivity Issues Type: Incident Duration: 16 minutes Affected Components: Azura01 Jul 28, 07:27:45 GMT+0 - Identified - Dear Customer, We have identified the issue on the server, and are diligently working to resolve it. We are continuing to work on a fix for this incident. Jul 28, 07:42:07 GMT+0 - Resolved - Dear Customer, We have seen all services come back online and are fully operational. This incident has been resolved. If you are experiencing any issues - please contact our support team. Jul 28, 07:37:50 GMT+0 - Monitoring - Dear Customer, We implemented a fix and are currently monitoring the result. We have seen the dashboard, and its stations come back online. Jul 28, 07:26:12 GMT+0 - Investigating - We have noticed that Azura01 is not responding and the dashboard is offline. We are currently investigating this incident. Type: Incident

Duration: 16 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>07:27:45</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We have identified the issue on the server, and are diligently working to resolve it. We are continuing to work on a fix for this incident..</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>07:42:07</var> GMT+0</small><br><strong>Resolved</strong> - Dear Customer, We have seen all services come back online and are fully operational. This incident has been resolved. If you are experiencing any issues - please contact our support team. .</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>07:37:50</var> GMT+0</small><br><strong>Monitoring</strong> - Dear Customer, We implemented a fix and are currently monitoring the result. We have seen the dashboard, and its stations come back online..</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>07:26:12</var> GMT+0</small><br><strong>Investigating</strong> - We have noticed that Azura01 is not responding and the dashboard is offline. We are currently investigating this incident..</p> ]]> Mon, 28 Jul 2025 07:26:12 +0000 https://status.volthosting.co.uk/incident/cmdmsav1e0086mq13sj4czxiv https://status.volthosting.co.uk/incident/cmdmsav1e0086mq13sj4czxiv Upgrade to cPanel02 Server Type: Maintenance Duration: 3 hours and 37 minutes Affected Components: cPanel02 Hosting Services May 9, 13:03:36 GMT+0 - Completed - Dear Customer, The upgrade has taken place, and services are now operational. The downtime was less than one minute. If you have any questions, please get in contact with our team! May 9, 13:00:01 GMT+0 - Identified - Maintenance is now in progress May 9, 13:00:00 GMT+0 - Identified - Dear Customer, We will be performing a quick reboot of our cPanel02 server to apply essential upgrades. The expected downtime for this is less than 2 minutes. If you have any questions, please get in touch with our team! Type: Maintenance

Duration: 3 hours and 37 minutes

Affected Components:

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>13:03:36</var> GMT+0</small><br><strong>Completed</strong> - Dear Customer, The upgrade has taken place, and services are now operational. The downtime was less than one minute. If you have any questions, please get in contact with our team!.</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We will be performing a quick reboot of our cPanel02 server to apply essential upgrades. The expected downtime for this is less than 2 minutes. If you have any questions, please get in touch with our team!.</p> ]]> Fri, 9 May 2025 13:00:00 +0000 https://status.volthosting.co.uk/maintenance/cmagsmxr50003xeu4uhl0myhs https://status.volthosting.co.uk/maintenance/cmagsmxr50003xeu4uhl0myhs Updating Bookings Type: Maintenance Duration: 13 minutes Affected Components: VoltHosting Bookings Mar 11, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 11, 23:13:09 GMT+0 - Completed - Dear Customer, This has been completed and the booking system is now operational. Mar 11, 23:00:00 GMT+0 - Identified - Dear Customer, We are updating our meeting booking system, thus it may be inaccessible for a short amount of time. Users are not notified of this maintenance as it is unlikely to affect any customers. Type: Maintenance

Duration: 13 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>23:13:09</var> GMT+0</small><br><strong>Completed</strong> - Dear Customer, This has been completed and the booking system is now operational. .</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We are updating our meeting booking system, thus it may be inaccessible for a short amount of time. Users are not notified of this maintenance as it is unlikely to affect any customers. .</p> ]]> Tue, 11 Mar 2025 23:00:00 +0000 https://status.volthosting.co.uk/maintenance/cm853exoq000i2sys8qc1swnt https://status.volthosting.co.uk/maintenance/cm853exoq000i2sys8qc1swnt Upstream Network Issues Type: Incident Duration: 7 minutes Affected Components: IP Transit Feb 28, 19:25:59 GMT+0 - Investigating - We have identified an issue which has impacted some of our network for approximately 30-60 seconds. We have contacted our network provider about this and will monitor the situation. Feb 28, 19:32:53 GMT+0 - Resolved - We've received word that the issue has been mitigated and that services are fully operational. Thus, we are closing this incident. If you have any questions, please get in touch with our support team! Feb 28, 19:27:44 GMT+0 - Identified - We have confirmed that this issue was related to our upstream, GTT, having a brief network flop. The problem has been resolved, and we will continue to monitor the situation. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>19:25:59</var> GMT+0</small><br><strong>Investigating</strong> - We have identified an issue which has impacted some of our network for approximately 30-60 seconds. We have contacted our network provider about this and will monitor the situation. .</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>19:32:53</var> GMT+0</small><br><strong>Resolved</strong> - We've received word that the issue has been mitigated and that services are fully operational. Thus, we are closing this incident. If you have any questions, please get in touch with our support team!.</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>19:27:44</var> GMT+0</small><br><strong>Identified</strong> - We have confirmed that this issue was related to our upstream, GTT, having a brief network flop. The problem has been resolved, and we will continue to monitor the situation. .</p> ]]> Fri, 28 Feb 2025 19:25:59 +0000 https://status.volthosting.co.uk/incident/cm7p5yrgs0056qr48zo7mbe6e https://status.volthosting.co.uk/incident/cm7p5yrgs0056qr48zo7mbe6e Issues with our Cloud02 Cluster Type: Incident Duration: 3 minutes Affected Components: Cloud02-SLV01 VPS Cluster, Cloud02-SLV02 VPS Cluster Feb 8, 00:38:34 GMT+0 - Monitoring - We've seen systems come back operational. We are monitoring the situation closely. Feb 8, 00:37:46 GMT+0 - Investigating - We are currently investigating an outage with our Cloud02 VPS cluster. Feb 8, 00:40:39 GMT+0 - Resolved - We are marking this incident resolved as all Cloud02 services are operational. We expect that this was an issue with our upstream provider. If you have any questions, please reach out to our support team! Type: Incident

Duration: 3 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>00:38:34</var> GMT+0</small><br><strong>Monitoring</strong> - We've seen systems come back operational. We are monitoring the situation closely. .</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>00:37:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an outage with our Cloud02 VPS cluster. .</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>00:40:39</var> GMT+0</small><br><strong>Resolved</strong> - We are marking this incident resolved as all Cloud02 services are operational. We expect that this was an issue with our upstream provider. If you have any questions, please reach out to our support team!.</p> ]]> Sat, 8 Feb 2025 00:37:46 +0000 https://status.volthosting.co.uk/incident/cm6vgutks000t6pbvpkyp3ell https://status.volthosting.co.uk/incident/cm6vgutks000t6pbvpkyp3ell cPanel NS5 inoperable Type: Incident Duration: 25 minutes Affected Components: DNS cPanel02 - NS5 Jan 26, 16:37:40 GMT+0 - Resolved - The issue has now been resolved. The DNS is now fully operational. Jan 26, 16:13:19 GMT+0 - Identified - We have identified the issue and are working on a fix. Jan 26, 16:12:17 GMT+0 - Investigating - We have noticed that the cPanel NS5 nameserver is unresponsive. We are looking into the issue at the moment. The NS6 nameserver remains operational, as well as DNS queries. Type: Incident

Duration: 25 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>16:37:40</var> GMT+0</small><br><strong>Resolved</strong> - The issue has now been resolved. The DNS is now fully operational..</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>16:13:19</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue and are working on a fix. .</p> <p><small>Jan <var data-var='date'> 26</var>, <var data-var='time'>16:12:17</var> GMT+0</small><br><strong>Investigating</strong> - We have noticed that the cPanel NS5 nameserver is unresponsive. We are looking into the issue at the moment. The NS6 nameserver remains operational, as well as DNS queries. .</p> ]]> Sun, 26 Jan 2025 16:12:17 +0000 https://status.volthosting.co.uk/incident/cm6dtil1b008onfstyii02rge https://status.volthosting.co.uk/incident/cm6dtil1b008onfstyii02rge cPanel02 Server IP Change Type: Maintenance Duration: 59 minutes Affected Components: DNS cPanel02 - NS5, cPanel02 Hosting Services, DNS cPanel02 - NS6 Jan 15, 22:00:00 GMT+0 - Identified - Dear Customer, We are updating the IP address of our cPanel server due to the deprecation of some of our IP address ranges. Please review the details below to understand how this change may affect you. ## Who is Affected? * Customers who are using the VoltHosting nameservers for their domain `ns5.volthosting.co.uk` & `ns6.volthosting.co.uk` : * No action is needed, as our nameservers will automatically update the IP change without user action. * Customers using an external nameserver/DNS service (such as CloudFlare): * Must manually update their DNS records to point to the new cPanel server. ## IP Address Changes * OLD IP Address: **193.110.160.70** * NEW IP Address: **185.195.238.2** ## Other Important Information * Customers who have a dedicated or custom IP address will be contacted separately to arrange this change. * **CUSTOMERS SHOULD NOT CHANGE THE IP ADDRESS OF THEIR DNS RECORDS UNTIL INSTRUCTED.** * This notice serves as a notification of this change. **This change has NOT taken effect yet**. * The time stated on the maintainable window is when affected customers should update their DNS records (if required to do so), not beforehand. Thank you in advance for your understanding. If you have any questions or need assistance, please reach out to our support team. Jan 15, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 15, 22:58:44 GMT+0 - Completed - The cPanel server's IP address has been changed successfully. Please update all of your DNS records to 185.195.238.2 if you are NOT using VoltHosting cPanel nameservers. We are now closing this maintenance window. If you have any questions, please get in touch! We're happy to help. Type: Maintenance

Duration: 59 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We are updating the IP address of our cPanel server due to the deprecation of some of our IP address ranges. Please review the details below to understand how this change may affect you. ## Who is Affected? * Customers who are using the VoltHosting nameservers for their domain `ns5.volthosting.co.uk` & `ns6.volthosting.co.uk` : * No action is needed, as our nameservers will automatically update the IP change without user action. * Customers using an external nameserver/DNS service (such as CloudFlare): * Must manually update their DNS records to point to the new cPanel server. ## IP Address Changes * OLD IP Address: **193.110.160.70** * NEW IP Address: **185.195.238.2** ## Other Important Information * Customers who have a dedicated or custom IP address will be contacted separately to arrange this change. * **CUSTOMERS SHOULD NOT CHANGE THE IP ADDRESS OF THEIR DNS RECORDS UNTIL INSTRUCTED.** * This notice serves as a notification of this change. **This change has NOT taken effect yet**. * The time stated on the maintainable window is when affected customers should update their DNS records (if required to do so), not beforehand. Thank you in advance for your understanding. If you have any questions or need assistance, please reach out to our support team. .</p> <p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 15</var>, <var data-var='time'>22:58:44</var> GMT+0</small><br><strong>Completed</strong> - The cPanel server's IP address has been changed successfully. Please update all of your DNS records to 185.195.238.2 if you are NOT using VoltHosting cPanel nameservers. We are now closing this maintenance window. If you have any questions, please get in touch! We're happy to help..</p> ]]> Wed, 15 Jan 2025 22:00:00 +0000 https://status.volthosting.co.uk/maintenance/cm5a5uvf60048ojkurew5wmm1 https://status.volthosting.co.uk/maintenance/cm5a5uvf60048ojkurew5wmm1 cPanel02 is experiencing issues Type: Incident Duration: 17 minutes Affected Components: cPanel02 Hosting Services Jan 5, 22:02:48 GMT+0 - Resolved - We're resolving this incident as we've not seen any further issues arise, and all sites are operational. We will keep monitoring for further issues. If you are experiencing issues, please reach out! Jan 5, 21:49:12 GMT+0 - Monitoring - We've seen sites come back up and we are monitoring for further issues. Jan 5, 21:47:53 GMT+0 - Identified - We've identified the issue, and have implemented a temporary fix. Services should be coming back up now. Jan 5, 21:45:48 GMT+0 - Investigating - We are currently investigating this incident where some websites are unavailable. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>22:02:48</var> GMT+0</small><br><strong>Resolved</strong> - We're resolving this incident as we've not seen any further issues arise, and all sites are operational. We will keep monitoring for further issues. If you are experiencing issues, please reach out!.</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>21:49:12</var> GMT+0</small><br><strong>Monitoring</strong> - We've seen sites come back up and we are monitoring for further issues. .</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>21:47:53</var> GMT+0</small><br><strong>Identified</strong> - We've identified the issue, and have implemented a temporary fix. Services should be coming back up now. .</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>21:45:48</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident where some websites are unavailable. .</p> ]]> Sun, 5 Jan 2025 21:45:48 +0000 https://status.volthosting.co.uk/incident/cm5k56jxh003pl5oc083ii1mm https://status.volthosting.co.uk/incident/cm5k56jxh003pl5oc083ii1mm VoltHosting Client Area Maintenance Type: Maintenance Duration: 26 minutes Affected Components: Main Website Jan 4, 23:00:00 GMT+0 - Identified - Dear Customer, We will have some scheduled maintenance on our client area while we update core systems. This means that the VoltHosting client area will be inaccessible for a small amount of time. We will aim to keep this to a minimum. The main website and all other VoltHosting services will remain operational through this maintenance period. If you have any questions, please get in touch before the scheduled start time. Jan 4, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 4, 23:25:52 GMT+0 - Completed - The VoltHosting client area maintenance has been fully completed, and everything is operational. If you notice any issues, please contact us. Type: Maintenance

Duration: 26 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We will have some scheduled maintenance on our client area while we update core systems. This means that the VoltHosting client area will be inaccessible for a small amount of time. We will aim to keep this to a minimum. The main website and all other VoltHosting services will remain operational through this maintenance period. If you have any questions, please get in touch before the scheduled start time. .</p> <p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>23:25:52</var> GMT+0</small><br><strong>Completed</strong> - The VoltHosting client area maintenance has been fully completed, and everything is operational. If you notice any issues, please contact us. .</p> ]]> Sat, 4 Jan 2025 23:00:00 +0000 https://status.volthosting.co.uk/maintenance/cm5h9cu80000jfv1yfqv9er8x https://status.volthosting.co.uk/maintenance/cm5h9cu80000jfv1yfqv9er8x Upstream Network Outage Type: Incident Duration: 4 minutes Affected Components: DNS Plesk01, Mail Gateway02, Plesk Hosting Services, DNS01 - Edge Dec 12, 09:18:00 GMT+0 - Resolved - After monitoring the situation. We have ensured that all services are now operational. We are marking this incident as resolved. Approximate downtime: Less than one (1) minute. If you have any questions, please contact our support. Dec 12, 09:15:11 GMT+0 - Monitoring - We have seen services come operational after this partial network outage. Affected services were only offline for approximately 1 minute. We’re sorry for any inconvenience. We will monitor this further. Dec 12, 09:13:40 GMT+0 - Investigating - We have noticed some services failing to connect upstream. We are investigating with our upstream provider. Type: Incident

Duration: 4 minutes

Affected Components: , , ,

<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>09:18:00</var> GMT+0</small><br><strong>Resolved</strong> - After monitoring the situation. We have ensured that all services are now operational. We are marking this incident as resolved. Approximate downtime: Less than one (1) minute. If you have any questions, please contact our support. .</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>09:15:11</var> GMT+0</small><br><strong>Monitoring</strong> - We have seen services come operational after this partial network outage. Affected services were only offline for approximately 1 minute. We’re sorry for any inconvenience. We will monitor this further. .</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>09:13:40</var> GMT+0</small><br><strong>Investigating</strong> - We have noticed some services failing to connect upstream. We are investigating with our upstream provider. .</p> ]]> Thu, 12 Dec 2024 09:13:40 +0000 https://status.volthosting.co.uk/incident/cm4l3qvr5000qzssp5faxzz33 https://status.volthosting.co.uk/incident/cm4l3qvr5000qzssp5faxzz33 Hypervisor Hardware Upgrade Type: Maintenance Duration: 53 minutes Affected Components: Games Hosting Node02, Games Hosting Node03, Cloud02 VPS Cluster, DNS cPanel02 - NS5, Mail Gateway02, cPanel02 Hosting Services, Azura01, Cloud02-SLV01 VPS Cluster, Cloud02-SLV02 VPS Cluster, Remote Desktop Support System, VoltHosting Asset Registry, DNS01 - Edge, DNS cPanel02 - NS6, VoltHosting Blog, Mail Gateway01, Main Website Dec 5, 20:50:00 GMT+0 - Identified - Dear Customer, We plan to upgrade the hardware on our Hypervisor nodes. This upgrade will provide you with updated hardware and performant hosting solutions. This upgrade includes upgrading the CPU to a newer model, and upgrading the RAM capacity and speed, across all hypervisor nodes. This upgrade will require your virtual machines (VPS/VDS) to be powered down for the short maintenance window. We will prepare the systems as much as possible before gracefully shutting down your servers. Once the hypervisor has been upgraded, we will power on your server again. We expect that the estimated downtime for this service will be around 10 minutes per hypervisor. This upgrade will be done across all of VoltHostings hypervisor nodes, one at a time. This maintenance window will also affect VoltHosting services which are running on our shared hypervisor nodes. Please check the table for all affected services. Critical services are high availability, meaning that there are multiple nodes in a cluster running the software. They are on different hypervisors, and thus will not experience downtime, but are included in the table. We apologise for the short downtime, but this maintenance is essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions. If you have any questions, please get in touch with our team. Dec 5, 23:02:50 GMT+0 - Completed - Dear Customer, This maintenance window is now closed. All hypervisors have been upgraded, and are back and operational. If you have any questions, please reach out to us for support. Thanks for your patience! Dec 5, 22:10:19 GMT+0 - Identified - Dear Customer, Due to engineer availability, the maintenance has been delayed. However, the work is now in progress. Your VPS/VDS machines and other internal resources will be gracefully shutdown shortly. We are starting with cloud02-slv02\. Additional updates will not be provided per hypervisor. You will be notified once the maintenance is completed. We appreciate your patience during this maintenance window! We expect that the estimated downtime per hypervisor will be approximately 10 minutes. If you have any questions during the maintenance, please reach out to our support. Type: Maintenance

Duration: 53 minutes

Affected Components: , , , , , , , , , , , , , , ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>20:50:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We plan to upgrade the hardware on our Hypervisor nodes. This upgrade will provide you with updated hardware and performant hosting solutions. This upgrade includes upgrading the CPU to a newer model, and upgrading the RAM capacity and speed, across all hypervisor nodes. This upgrade will require your virtual machines (VPS/VDS) to be powered down for the short maintenance window. We will prepare the systems as much as possible before gracefully shutting down your servers. Once the hypervisor has been upgraded, we will power on your server again. We expect that the estimated downtime for this service will be around 10 minutes per hypervisor. This upgrade will be done across all of VoltHostings hypervisor nodes, one at a time. This maintenance window will also affect VoltHosting services which are running on our shared hypervisor nodes. Please check the table for all affected services. Critical services are high availability, meaning that there are multiple nodes in a cluster running the software. They are on different hypervisors, and thus will not experience downtime, but are included in the table. We apologise for the short downtime, but this maintenance is essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions. If you have any questions, please get in touch with our team..</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>23:02:50</var> GMT+0</small><br><strong>Completed</strong> - Dear Customer, This maintenance window is now closed. All hypervisors have been upgraded, and are back and operational. If you have any questions, please reach out to us for support. Thanks for your patience! .</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>22:10:19</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, Due to engineer availability, the maintenance has been delayed. However, the work is now in progress. Your VPS/VDS machines and other internal resources will be gracefully shutdown shortly. We are starting with cloud02-slv02\. Additional updates will not be provided per hypervisor. You will be notified once the maintenance is completed. We appreciate your patience during this maintenance window! We expect that the estimated downtime per hypervisor will be approximately 10 minutes. If you have any questions during the maintenance, please reach out to our support. .</p> ]]> Thu, 5 Dec 2024 20:50:00 +0000 https://status.volthosting.co.uk/maintenance/cm3unlust001iqysvvx9lrxjz https://status.volthosting.co.uk/maintenance/cm3unlust001iqysvvx9lrxjz VoltHosting Internal Hypervisor Upgrade Type: Maintenance Duration: 31 minutes Affected Components: DNS02 - Edge, VoltHosting RDS Network, VoltHosting Official Email Services Dec 5, 20:31:55 GMT+0 - Completed - This has been completed. The hardware has been upgraded and key systems updated. Dec 5, 20:00:48 GMT+0 - Identified - Notifications are off for this maintenance as it is not customer effecting. Dec 5, 19:50:00 GMT+0 - Identified - Non-customer effecting. However, VoltHosting email services operate on this hypervisor, so there may be a delay in the sending and receiving of emails for a short time. Type: Maintenance

Duration: 31 minutes

Affected Components: , ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>20:31:55</var> GMT+0</small><br><strong>Completed</strong> - This has been completed. The hardware has been upgraded and key systems updated. .</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>20:00:48</var> GMT+0</small><br><strong>Identified</strong> - Notifications are off for this maintenance as it is not customer effecting. .</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>19:50:00</var> GMT+0</small><br><strong>Identified</strong> - Non-customer effecting. However, VoltHosting email services operate on this hypervisor, so there may be a delay in the sending and receiving of emails for a short time. .</p> ]]> Thu, 5 Dec 2024 19:50:00 +0000 https://status.volthosting.co.uk/maintenance/cm4bqrdkq000cafcubmk7ub8e https://status.volthosting.co.uk/maintenance/cm4bqrdkq000cafcubmk7ub8e Essential Maintenance: Cloud02 + Hypervisor Nodes Upgrade Type: Maintenance Duration: 3 days, 3 hours and 46 minutes Affected Components: DNS cPanel01, Games Hosting Node02, Games Hosting Node03, Cloud02 VPS Cluster, DNS cPanel02 - NS5, Mail Gateway02, VoltHosting Wiki, cPanel02 Hosting Services, Azura01, Cloud02-SLV01 VPS Cluster, Cloud02-SLV02 VPS Cluster, Remote Desktop Support System, VoltHosting Asset Registry, DNS01 - Edge, DNS02 - Edge, DNS cPanel02 - NS6, VoltHosting Blog, Mail Gateway01, Main Website Nov 7, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 7, 00:00:00 GMT+0 - Identified - Dear Customer, We plan to upgrade the system and do essential maintenance on our Hypervisor nodes. This update is critical to continue providing you with reliable, performant hosting solutions. This upgrade will require your virtual machines (VPS/VDS) to be powered down for the short maintenance window. We will prepare the systems as much as possible before gracefully shutting down your servers. Once the hypervisor has been upgraded, we will power on your server again. We expect that the estimated downtime for this service will be around 10 minutes. This upgrade will be done across all of VoltHostings hypervisor nodes, one at a time. This maintenance window will also affect VoltHosting services which are running on our shared hypervisor nodes. Please check the table for all affected services. Critical services are high availability, meaning that there are multiple nodes in a cluster running the software. They are on different hypervisors, and thus will not experience downtime, but are included in the table. We apologise for the short downtime, but this maintenance is essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions. If you have any questions, please get in touch with our team. Nov 7, 00:01:09 GMT+0 - Identified - We are now finalising the preparation of the hypervisors before the required downtime. Each hypervisor will undergo the downtime one at a time to avoid extended periods of downtime. Nov 7, 01:02:17 GMT+0 - Identified - The last hypervisor node for Cloud02 has been updated and is now fully operational. We are now running checks to ensure that all services are operating as expected. You may now continue to use your services hosted on Cloud02, as there will not be any further downtime. Thank you all for your patience and understanding! Nov 7, 00:26:07 GMT+0 - Identified - The first hypervisor has been upgraded successfully with only approximately 6 minutes of downtime. Notifications won't be posted for any further hypervisor upgrade completions. A notice will be posted once all hypervisors are updated. If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window. Nov 7, 00:08:16 GMT+0 - Identified - The upgrade of the hypervisors has begun. If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window. Nov 7, 01:15:45 GMT+0 - Completed - This maintenance window is now closed! Our due diligence checks have concluded and all our services are operating as expected. Thank you very much for your understanding and patience during this maintenance window! We observed an average of 6 minutes of downtime on the hypervisors, which is an excellent result. We maintained within the estimated prediction of 10 minutes of downtime. We apologise for the short downtime, but this maintenance was essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions. If you have any questions, please reach out to our staff team, and we will be more than happy to assist you with your questions! Type: Maintenance

Duration: 3 days, 3 hours and 46 minutes

Affected Components: , , , , , , , , , , , , , , , , , ,

<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We plan to upgrade the system and do essential maintenance on our Hypervisor nodes. This update is critical to continue providing you with reliable, performant hosting solutions. This upgrade will require your virtual machines (VPS/VDS) to be powered down for the short maintenance window. We will prepare the systems as much as possible before gracefully shutting down your servers. Once the hypervisor has been upgraded, we will power on your server again. We expect that the estimated downtime for this service will be around 10 minutes. This upgrade will be done across all of VoltHostings hypervisor nodes, one at a time. This maintenance window will also affect VoltHosting services which are running on our shared hypervisor nodes. Please check the table for all affected services. Critical services are high availability, meaning that there are multiple nodes in a cluster running the software. They are on different hypervisors, and thus will not experience downtime, but are included in the table. We apologise for the short downtime, but this maintenance is essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions. If you have any questions, please get in touch with our team. .</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>00:01:09</var> GMT+0</small><br><strong>Identified</strong> - We are now finalising the preparation of the hypervisors before the required downtime. Each hypervisor will undergo the downtime one at a time to avoid extended periods of downtime. .</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>01:02:17</var> GMT+0</small><br><strong>Identified</strong> - The last hypervisor node for Cloud02 has been updated and is now fully operational. We are now running checks to ensure that all services are operating as expected. You may now continue to use your services hosted on Cloud02, as there will not be any further downtime. Thank you all for your patience and understanding!.</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>00:26:07</var> GMT+0</small><br><strong>Identified</strong> - The first hypervisor has been upgraded successfully with only approximately 6 minutes of downtime. Notifications won't be posted for any further hypervisor upgrade completions. A notice will be posted once all hypervisors are updated. If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window..</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>00:08:16</var> GMT+0</small><br><strong>Identified</strong> - The upgrade of the hypervisors has begun. If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window. .</p> <p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>01:15:45</var> GMT+0</small><br><strong>Completed</strong> - This maintenance window is now closed! Our due diligence checks have concluded and all our services are operating as expected. Thank you very much for your understanding and patience during this maintenance window! We observed an average of 6 minutes of downtime on the hypervisors, which is an excellent result. We maintained within the estimated prediction of 10 minutes of downtime. We apologise for the short downtime, but this maintenance was essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions. If you have any questions, please reach out to our staff team, and we will be more than happy to assist you with your questions!.</p> ]]> Thu, 7 Nov 2024 00:00:00 +0000 https://status.volthosting.co.uk/maintenance/cm2q53biu0036nhjw26jiep36 https://status.volthosting.co.uk/maintenance/cm2q53biu0036nhjw26jiep36 cPanel02 Partial Inaccessibility Type: Incident Duration: 8 minutes Affected Components: cPanel02 Hosting Services Sep 26, 14:05:46 GMT+0 - Resolved - We have implemented a fix and will continue monitoring the situation to ensure that it doesn't occur again. If you have any questions, please reach out and we're more than happy to help! Sep 26, 13:59:40 GMT+0 - Identified - The issue has been identified and we're working towards a fix. Sep 26, 13:58:08 GMT+0 - Investigating - We are currently investigating this incident which prevent certain users being unable to login to WHM. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>14:05:46</var> GMT+0</small><br><strong>Resolved</strong> - We have implemented a fix and will continue monitoring the situation to ensure that it doesn't occur again. If you have any questions, please reach out and we're more than happy to help!.</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>13:59:40</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified and we're working towards a fix. .</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>13:58:08</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident which prevent certain users being unable to login to WHM. .</p> ]]> Thu, 26 Sep 2024 13:58:08 +0000 https://status.volthosting.co.uk/incident/cm1jd06tv0006f0w46w9nc5k8 https://status.volthosting.co.uk/incident/cm1jd06tv0006f0w46w9nc5k8 Backup02 Network Outage Type: Incident Duration: 8 minutes Affected Components: Backup02, Reliance House, Newcastle Sep 4, 17:03:30 GMT+0 - Investigating - We've noticed an issue with our Backup02's network connection to outside of our network. We are currently investigating this incident. We expect that this won't affect customers unless they are attempting to access Backup02 services from outside of our network. Sep 4, 17:04:31 GMT+0 - Identified - An upstream partner has informed us that this is directly related to connection issues at Reliance House, Newcastle. They are replacing the affected device now. Sep 4, 17:11:04 GMT+0 - Resolved - We have seen services come back online. The actual network outage was approximately 3 minutes. If you have any questions or concerns, please feel free to get in touch! Type: Incident

Duration: 8 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>17:03:30</var> GMT+0</small><br><strong>Investigating</strong> - We've noticed an issue with our Backup02's network connection to outside of our network. We are currently investigating this incident. We expect that this won't affect customers unless they are attempting to access Backup02 services from outside of our network. .</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>17:04:31</var> GMT+0</small><br><strong>Identified</strong> - An upstream partner has informed us that this is directly related to connection issues at Reliance House, Newcastle. They are replacing the affected device now. .</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>17:11:04</var> GMT+0</small><br><strong>Resolved</strong> - We have seen services come back online. The actual network outage was approximately 3 minutes. If you have any questions or concerns, please feel free to get in touch!.</p> ]]> Wed, 4 Sep 2024 17:03:30 +0000 https://status.volthosting.co.uk/incident/cm0o3xra7000b4i3vxkmfubda https://status.volthosting.co.uk/incident/cm0o3xra7000b4i3vxkmfubda RDS Network Upgrade Type: Maintenance Duration: 3 hours Affected Components: VoltHosting RDS Network Aug 28, 13:16:00 GMT+0 - Identified - We are upgrading parts of our RDS network. This maintenance will not affect customers, thus notifications of this maintenance are disabled. Aug 28, 13:16:01 GMT+0 - Identified - Maintenance is now in progress Aug 28, 16:16:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>13:16:00</var> GMT+0</small><br><strong>Identified</strong> - We are upgrading parts of our RDS network. This maintenance will not affect customers, thus notifications of this maintenance are disabled. .</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>13:16:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>16:16:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 28 Aug 2024 13:16:00 +0000 https://status.volthosting.co.uk/maintenance/cm0dvphwy00053xfkwercj4vc https://status.volthosting.co.uk/maintenance/cm0dvphwy00053xfkwercj4vc Plesk Hosting Migration Type: Maintenance Duration: 1 hour and 21 minutes Affected Components: Plesk Hosting Services Jul 30, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 30, 16:22:18 GMT+0 - Identified - The migration process has been started. For those customers with different DNS records than ours, the new IP address is: 193.110.160.130\. Jul 30, 16:00:00 GMT+0 - Identified - On Tuesday, we will be migrating customers from our Plesk server to our new and improved Plesk server!. Customers on our existing CentOS Plesk servers will be moved to our new server running CloudLinux, which delivers the very best security, reliability and performance. The new servers also feature newer hardware, such as newer CPUs, better SSDs and the latest generation memory. Customers should not need to do anything during and after the migration if you use our existing Plesk nameservers, your website will seamlessly point to the new servers without requiring any action. If you do not use our nameservers, we will provide you with a new IP address to point your DNS records to shortly. We expect total downtime for the migration to be less than a minute (so not noticeable). The migration will be seamless. Jul 30, 17:20:37 GMT+0 - Completed - All accounts have now been migrated across to the new server. Nobody experienced any downtime. If you have any questions, please reach out. Type: Maintenance

Duration: 1 hour and 21 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>16:22:18</var> GMT+0</small><br><strong>Identified</strong> - The migration process has been started. For those customers with different DNS records than ours, the new IP address is: 193.110.160.130\. .</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Tuesday, we will be migrating customers from our Plesk server to our new and improved Plesk server!. Customers on our existing CentOS Plesk servers will be moved to our new server running CloudLinux, which delivers the very best security, reliability and performance. The new servers also feature newer hardware, such as newer CPUs, better SSDs and the latest generation memory. Customers should not need to do anything during and after the migration if you use our existing Plesk nameservers, your website will seamlessly point to the new servers without requiring any action. If you do not use our nameservers, we will provide you with a new IP address to point your DNS records to shortly. We expect total downtime for the migration to be less than a minute (so not noticeable). The migration will be seamless. .</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>17:20:37</var> GMT+0</small><br><strong>Completed</strong> - All accounts have now been migrated across to the new server. Nobody experienced any downtime. If you have any questions, please reach out. .</p> ]]> Tue, 30 Jul 2024 16:00:00 +0000 https://status.volthosting.co.uk/maintenance/clz8dueev1420iloutwxcnw2f https://status.volthosting.co.uk/maintenance/clz8dueev1420iloutwxcnw2f Backup02 Network Outage Type: Incident Duration: 3 minutes Affected Components: Storage01, Backup02 Jul 21, 19:23:06 GMT+0 - Identified - We've identified the issue to be with an upstream provider. The issue will be resolved in a moment. Jul 21, 19:21:02 GMT+0 - Investigating - We have noticed that backup02 doesn't seem to be responding correctly. We are investigating. Jul 21, 19:24:28 GMT+0 - Resolved - Network connectivity to Backup02 has been restored and it is now operating normally. If you have any questions, please contact us. Type: Incident

Duration: 3 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>19:23:06</var> GMT+0</small><br><strong>Identified</strong> - We've identified the issue to be with an upstream provider. The issue will be resolved in a moment. .</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>19:21:02</var> GMT+0</small><br><strong>Investigating</strong> - We have noticed that backup02 doesn't seem to be responding correctly. We are investigating. .</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>19:24:28</var> GMT+0</small><br><strong>Resolved</strong> - Network connectivity to Backup02 has been restored and it is now operating normally. If you have any questions, please contact us. .</p> ]]> Sun, 21 Jul 2024 19:21:02 +0000 https://status.volthosting.co.uk/incident/clyvy1a6w15428wxn1i17gw54i https://status.volthosting.co.uk/incident/clyvy1a6w15428wxn1i17gw54i Website Outage Type: Incident Duration: 31 minutes Affected Components: Main Website Jul 15, 10:02:14 GMT+0 - Monitoring - The issue has been remedied and the website is now fully operational. We’ll continue to monitor for any further events for the next few hours. Jul 15, 09:58:47 GMT+0 - Investigating - We are currently investigating this incident. Jul 15, 10:00:17 GMT+0 - Identified - We’ve identified this problem to be located within the cloudflare network. The host cPanel server is still operational. Jul 15, 10:29:57 GMT+0 - Resolved - We have no further reason to believe this issue will happen again, so we’re closing the incident. If you have any questions, please contact us. Type: Incident

Duration: 31 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>10:02:14</var> GMT+0</small><br><strong>Monitoring</strong> - The issue has been remedied and the website is now fully operational. We’ll continue to monitor for any further events for the next few hours. .</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:58:47</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>10:00:17</var> GMT+0</small><br><strong>Identified</strong> - We’ve identified this problem to be located within the cloudflare network. The host cPanel server is still operational. .</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>10:29:57</var> GMT+0</small><br><strong>Resolved</strong> - We have no further reason to believe this issue will happen again, so we’re closing the incident. If you have any questions, please contact us. .</p> ]]> Mon, 15 Jul 2024 09:58:47 +0000 https://status.volthosting.co.uk/incident/clymtb44n8452gun3a72my3w3 https://status.volthosting.co.uk/incident/clymtb44n8452gun3a72my3w3 SSL certificate change & general updates Type: Maintenance Duration: 1 hour Affected Components: VoltHosting RDS Network, VoltHosting Official Email Services Jul 14, 20:50:01 GMT+0 - Identified - Maintenance is now in progress Jul 14, 21:50:00 GMT+0 - Completed - Maintenance has completed successfully Jul 14, 20:50:00 GMT+0 - Identified - Our \*.[volthosting.net](http://volthosting.net) SSL certificate is now up for renewal, so we are doing this tonight on our systems. All of the changes have been applied, however, some services require a full system restart in order to apply fully. As a result, the VoltHosting official email services (and management network) will be partially offline for a short while. All emails sent to us will be held in our upstream email proxy service, so will not be lost. However, outgoing mail may not be sent for a short while. There is not much notice given to customers for this maintenance as it does not have a significant user impact. Most users shouldn't notice or be affected by this. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>20:50:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>21:50:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>20:50:00</var> GMT+0</small><br><strong>Identified</strong> - Our \*.[volthosting.net](http://volthosting.net) SSL certificate is now up for renewal, so we are doing this tonight on our systems. All of the changes have been applied, however, some services require a full system restart in order to apply fully. As a result, the VoltHosting official email services (and management network) will be partially offline for a short while. All emails sent to us will be held in our upstream email proxy service, so will not be lost. However, outgoing mail may not be sent for a short while. There is not much notice given to customers for this maintenance as it does not have a significant user impact. Most users shouldn't notice or be affected by this. .</p> ]]> Sun, 14 Jul 2024 20:50:00 +0000 https://status.volthosting.co.uk/maintenance/clym11o5n234046dio7udtv1r7k https://status.volthosting.co.uk/maintenance/clym11o5n234046dio7udtv1r7k Managed Mail Gateways - Update Type: Maintenance Duration: 16 minutes Affected Components: Mail Gateway01, Mail Gateway02 Jul 11, 14:00:00 GMT+0 - Identified - We plan to upgrade our mail gateways to the latest version, as the current version is coming near EOL. We will perform this upgrade one at a time, so at least one mail gateway is operational, so there will be no drop in service. Jul 11, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 11, 14:15:36 GMT+0 - Completed - The updates across all nodes have been successful, and all nodes are now fully operational! Type: Maintenance

Duration: 16 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We plan to upgrade our mail gateways to the latest version, as the current version is coming near EOL. We will perform this upgrade one at a time, so at least one mail gateway is operational, so there will be no drop in service. .</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>14:15:36</var> GMT+0</small><br><strong>Completed</strong> - The updates across all nodes have been successful, and all nodes are now fully operational!.</p> ]]> Thu, 11 Jul 2024 14:00:00 +0000 https://status.volthosting.co.uk/maintenance/clyhbm62q41377isoflsielv5x https://status.volthosting.co.uk/maintenance/clyhbm62q41377isoflsielv5x Game Node01 Migration Type: Maintenance Duration: 1 hour and 15 minutes Affected Components: Games Hosting Node03 Jun 23, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 23, 23:14:55 GMT+0 - Completed - The migration has now been completed! Node01 is now fully deprecated and has been replaced by Node03. Again, your IP address WILL have changed. Please check for your new IP in the VoltHosting panel. If you have any questions, please get in touch. Jun 23, 22:03:33 GMT+0 - Identified - The new node is being spun up at the moment. Migrations will begin shortly. Jun 23, 22:31:54 GMT+0 - Identified - The new server, Node03 is now ready! The server migration has now started. You will experience some intermittent downtime as your server is moved between hosts. PLEASE NOTE, YOUR SERVER IP ADDRESS WILL CHANGE! If you have any questions, please get in touch with us. Jun 23, 22:00:00 GMT+0 - Identified - We plan to upgrade the oldest game hosting node to ensure all our customers maintain a good experience at VoltHosting. This maintenance window will involve the deprecation of the old server and the migration of the game servers to the new server. Your server will have a few moments of downtime as they are migrated across. Additionally, your IP address WILL change. This means you may need to update your DNS records if you have a custom domain associated with your server for players to connect. This will only affect servers which are on node01\. For reference, your IP address will be within the range of: 45.85.194.29 - 45.85.194.64 inclusively. If you have any questions, please contact us before the maintenance window. Type: Maintenance

Duration: 1 hour and 15 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>23:14:55</var> GMT+0</small><br><strong>Completed</strong> - The migration has now been completed! Node01 is now fully deprecated and has been replaced by Node03. Again, your IP address WILL have changed. Please check for your new IP in the VoltHosting panel. If you have any questions, please get in touch. .</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:03:33</var> GMT+0</small><br><strong>Identified</strong> - The new node is being spun up at the moment. Migrations will begin shortly. .</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:31:54</var> GMT+0</small><br><strong>Identified</strong> - The new server, Node03 is now ready! The server migration has now started. You will experience some intermittent downtime as your server is moved between hosts. PLEASE NOTE, YOUR SERVER IP ADDRESS WILL CHANGE! If you have any questions, please get in touch with us. .</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We plan to upgrade the oldest game hosting node to ensure all our customers maintain a good experience at VoltHosting. This maintenance window will involve the deprecation of the old server and the migration of the game servers to the new server. Your server will have a few moments of downtime as they are migrated across. Additionally, your IP address WILL change. This means you may need to update your DNS records if you have a custom domain associated with your server for players to connect. This will only affect servers which are on node01\. For reference, your IP address will be within the range of: 45.85.194.29 - 45.85.194.64 inclusively. If you have any questions, please contact us before the maintenance window..</p> ]]> Sun, 23 Jun 2024 22:00:00 +0000 https://status.volthosting.co.uk/maintenance/clxqiq31c27975oqoh0laipkbd https://status.volthosting.co.uk/maintenance/clxqiq31c27975oqoh0laipkbd Azuracast Update & SSL Renewal Type: Maintenance Duration: 17 minutes Affected Components: Azura01 Jun 18, 22:00:00 GMT+0 - Identified - We have detected an SSL renewal error within our Azuracast server. So, this maintenance window is in place to remedy the issue. We have already identified a fix for the issue, however, the server will need to be restarted to perform this fix. We will also update Azuracast to the latest version during this, so we don't have to take down the server again. We expect downtime not to last longer than a couple of minutes. If you have any questions, please reach out to us. Jun 18, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 18, 22:17:14 GMT+0 - Completed - The update and SSL certificate fix has been successful. The azuracast service is now fully operational. Total downtime was 2 minutes in total. Type: Maintenance

Duration: 17 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have detected an SSL renewal error within our Azuracast server. So, this maintenance window is in place to remedy the issue. We have already identified a fix for the issue, however, the server will need to be restarted to perform this fix. We will also update Azuracast to the latest version during this, so we don't have to take down the server again. We expect downtime not to last longer than a couple of minutes. If you have any questions, please reach out to us..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>22:17:14</var> GMT+0</small><br><strong>Completed</strong> - The update and SSL certificate fix has been successful. The azuracast service is now fully operational. Total downtime was 2 minutes in total. .</p> ]]> Tue, 18 Jun 2024 22:00:00 +0000 https://status.volthosting.co.uk/maintenance/clxjn11gw80531awooyg46lgvy https://status.volthosting.co.uk/maintenance/clxjn11gw80531awooyg46lgvy