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We have implemented a fix and will continue monitoring the situation to ensure that it doesn't occur again.
If you have any questions, please reach out and we're more than happy to help!
The issue has been identified and we're working towards a fix.
We are currently investigating this incident which prevent certain users being unable to login to WHM.
We have seen services come back online. The actual network outage was approximately 3 minutes.
If you have any questions or concerns, please feel free to get in touch!
An upstream partner has informed us that this is directly related to connection issues at Reliance House, Newcastle.
They are replacing the affected device now.
We've noticed an issue with our Backup02's network connection to outside of our network. We are currently investigating this incident.
We expect that this won't affect customers unless they are attempting to access Backup02 services from outside of our network.
We are upgrading parts of our RDS network. This maintenance will not affect customers, thus notifications of this maintenance are disabled.
Aug 2024 to Oct 2024
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