VoltHosting - Essential Maintenance: Cloud02 + Hypervisor Nodes Upgrade – Maintenance details

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Essential Maintenance: Cloud02 + Hypervisor Nodes Upgrade

Completed
Scheduled for November 07, 2024 at 12:00 AM – 1:15 AM

Affects

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Main Website
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Web Hosting Infrastructure
cPanel02 Hosting Services
Updates
  • Completed
    November 07, 2024 at 1:15 AM
    Completed
    November 07, 2024 at 1:15 AM

    This maintenance window is now closed!

    Our due diligence checks have concluded and all our services are operating as expected.

    Thank you very much for your understanding and patience during this maintenance window!

    We observed an average of 6 minutes of downtime on the hypervisors, which is an excellent result. We maintained within the estimated prediction of 10 minutes of downtime.

    We apologise for the short downtime, but this maintenance was essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions.

    If you have any questions, please reach out to our staff team, and we will be more than happy to assist you with your questions!

  • Update
    November 07, 2024 at 1:02 AM
    In progress
    November 07, 2024 at 1:02 AM

    The last hypervisor node for Cloud02 has been updated and is now fully operational.

    We are now running checks to ensure that all services are operating as expected. You may now continue to use your services hosted on Cloud02, as there will not be any further downtime.

    Thank you all for your patience and understanding!

  • Update
    November 07, 2024 at 12:26 AM
    In progress
    November 07, 2024 at 12:26 AM

    The first hypervisor has been upgraded successfully with only approximately 6 minutes of downtime.

    Notifications won't be posted for any further hypervisor upgrade completions. A notice will be posted once all hypervisors are updated.

    If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window.

  • Update
    November 07, 2024 at 12:08 AM
    In progress
    November 07, 2024 at 12:08 AM

    The upgrade of the hypervisors has begun.

    If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window.

  • Update
    November 07, 2024 at 12:01 AM
    In progress
    November 07, 2024 at 12:01 AM

    We are now finalising the preparation of the hypervisors before the required downtime.

    Each hypervisor will undergo the downtime one at a time to avoid extended periods of downtime.

  • In progress
    November 07, 2024 at 12:00 AM
    In progress
    November 07, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    November 07, 2024 at 12:00 AM
    Planned
    November 07, 2024 at 12:00 AM

    Dear Customer,

    We plan to upgrade the system and do essential maintenance on our Hypervisor nodes. This update is critical to continue providing you with reliable, performant hosting solutions.

    This upgrade will require your virtual machines (VPS/VDS) to be powered down for the short maintenance window.

    We will prepare the systems as much as possible before gracefully shutting down your servers. Once the hypervisor has been upgraded, we will power on your server again. We expect that the estimated downtime for this service will be around 10 minutes.

    This upgrade will be done across all of VoltHostings hypervisor nodes, one at a time.

    This maintenance window will also affect VoltHosting services which are running on our shared hypervisor nodes. Please check the table for all affected services.

    Critical services are high availability, meaning that there are multiple nodes in a cluster running the software. They are on different hypervisors, and thus will not experience downtime, but are included in the table.

    We apologise for the short downtime, but this maintenance is essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions.

    If you have any questions, please get in touch with our team.