VoltHosting - Historial de avisos

Sistemas funcionando con normalidad

Check this page for any status updates, downtime or maintenance. If you encounter any issues, please contact our support team.

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Historial de avisos

ene 2025

cPanel NS5 no funciona
  • Resuelto
    Resuelto

    El problema ya se ha solucionado. El DNS ya está completamente operativo.

  • Identificado
    Identificado

    Hemos identificado el problema y estamos trabajando para solucionarlo.

  • Investigando
    Investigando

    Hemos notado que el servidor de nombres NS5 de cPanel no responde. Estamos investigando el problema en este momento. El servidor de nombres NS6 sigue funcionando, al igual que las consultas DNS.

Cambio de IP del servidor cPanel02
  • Completado
    enero 15, 2025 a 22:58
    Completado
    enero 15, 2025 a 22:58

    The cPanel server's IP address has been changed successfully.

    Please update all of your DNS records to 185.195.238.2 if you are NOT using VoltHosting cPanel nameservers.

    We are now closing this maintenance window.

    If you have any questions, please get in touch! We're happy to help.

  • En progreso
    enero 15, 2025 a 22:00
    En progreso
    enero 15, 2025 a 22:00
    Maintenance is now in progress
  • Programado
    enero 15, 2025 a 22:00
    Programado
    enero 15, 2025 a 22:00

    Dear Customer,

    We are updating the IP address of our cPanel server due to the deprecation of some of our IP address ranges. Please review the details below to understand how this change may affect you.

    Who is Affected?

    • Customers who are using the VoltHosting nameservers for their domain ns5.volthosting.co.uk & ns6.volthosting.co.uk :

      • No action is needed, as our nameservers will automatically update the IP change without user action.

    • Customers using an external nameserver/DNS service (such as CloudFlare):

      • Must manually update their DNS records to point to the new cPanel server.

    IP Address Changes

    • OLD IP Address: 193.110.160.70

    • NEW IP Address: 185.195.238.2

    Other Important Information

    • Customers who have a dedicated or custom IP address will be contacted separately to arrange this change.

    • CUSTOMERS SHOULD NOT CHANGE THE IP ADDRESS OF THEIR DNS RECORDS UNTIL INSTRUCTED.

    • This notice serves as a notification of this change. This change has NOT taken effect yet.

    • The time stated on the maintainable window is when affected customers should update their DNS records (if required to do so), not beforehand.

    Thank you in advance for your understanding. If you have any questions or need assistance, please reach out to our support team.

cPanel02 está experimentando problemas
  • Resuelto
    Resuelto

    Estamos resolviendo este incidente ya que no hemos detectado más problemas y todos los sitios están operativos.

    Seguiremos monitoreando para detectar más problemas. Si tienes problemas, ¡comunícate con nosotros!

  • Supervisando
    Supervisando

    Hemos visto que los sitios vuelven a funcionar y estamos monitoreando si hay más problemas.

  • Identificado
    Identificado

    Hemos identificado el problema y hemos implementado una solución temporal. Los servicios deberían estar volviendo a funcionar ahora.

  • Investigando
    Investigando

    Actualmente estamos investigando este incidente donde algunos sitios web no están disponibles.

Mantenimiento del área de clientes de VoltHosting
  • Completado
    enero 04, 2025 a 23:25
    Completado
    enero 04, 2025 a 23:25

    The VoltHosting client area maintenance has been fully completed, and everything is operational.

    If you notice any issues, please contact us.

  • En progreso
    enero 04, 2025 a 23:00
    En progreso
    enero 04, 2025 a 23:00
    Maintenance is now in progress
  • Programado
    enero 04, 2025 a 23:00
    Programado
    enero 04, 2025 a 23:00

    Dear Customer,

    We will have some scheduled maintenance on our client area while we update core systems. This means that the VoltHosting client area will be inaccessible for a small amount of time. We will aim to keep this to a minimum.

    The main website and all other VoltHosting services will remain operational through this maintenance period.

    If you have any questions, please get in touch before the scheduled start time.

dic 2024

Interrupción de la red ascendente
  • Resuelto
    Resuelto

    Tras monitorear la situación, nos hemos asegurado de que todos los servicios estén ahora operativos. Marcamos este incidente como resuelto.

    Tiempo de inactividad aproximado: Menos de un (1) minuto.

    Si tiene alguna pregunta, comuníquese con nuestro soporte.

  • Supervisando
    Supervisando

    Hemos visto que los servicios volvieron a funcionar después de esta interrupción parcial de la red.

    Los servicios afectados solo estuvieron fuera de línea durante aproximadamente 1 minuto.

    Lamentamos cualquier inconveniente. Seguiremos monitoreando esta situación.

  • Investigando
    Investigando

    Hemos detectado que algunos servicios no se conectan a la red de origen. Estamos investigando con nuestro proveedor de red de origen.

Actualización del hardware del hipervisor
  • Completado
    diciembre 05, 2024 a 23:02
    Completado
    diciembre 05, 2024 a 23:02

    Dear Customer,

    This maintenance window is now closed. All hypervisors have been upgraded, and are back and operational.

    If you have any questions, please reach out to us for support.

    Thanks for your patience!

  • En progreso
    diciembre 05, 2024 a 22:10
    En progreso
    diciembre 05, 2024 a 22:10

    Dear Customer,

    Due to engineer availability, the maintenance has been delayed. However, the work is now in progress.

    Your VPS/VDS machines and other internal resources will be gracefully shutdown shortly.

    We are starting with cloud02-slv02. Additional updates will not be provided per hypervisor. You will be notified once the maintenance is completed.

    We appreciate your patience during this maintenance window! We expect that the estimated downtime per hypervisor will be approximately 10 minutes.

    If you have any questions during the maintenance, please reach out to our support.

  • Programado
    diciembre 05, 2024 a 20:50
    Programado
    diciembre 05, 2024 a 20:50

    Dear Customer,

    We plan to upgrade the hardware on our Hypervisor nodes. This upgrade will provide you with updated hardware and performant hosting solutions. This upgrade includes upgrading the CPU to a newer model, and upgrading the RAM capacity and speed, across all hypervisor nodes.

    This upgrade will require your virtual machines (VPS/VDS) to be powered down for the short maintenance window.

    We will prepare the systems as much as possible before gracefully shutting down your servers. Once the hypervisor has been upgraded, we will power on your server again. We expect that the estimated downtime for this service will be around 10 minutes per hypervisor.

    This upgrade will be done across all of VoltHostings hypervisor nodes, one at a time.

    This maintenance window will also affect VoltHosting services which are running on our shared hypervisor nodes. Please check the table for all affected services.

    Critical services are high availability, meaning that there are multiple nodes in a cluster running the software. They are on different hypervisors, and thus will not experience downtime, but are included in the table.

    We apologise for the short downtime, but this maintenance is essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions.

    If you have any questions, please get in touch with our team.

Actualización del hipervisor interno de VoltHosting
  • Completado
    diciembre 05, 2024 a 20:31
    Completado
    diciembre 05, 2024 a 20:31

    This has been completed. The hardware has been upgraded and key systems updated.

  • En progreso
    diciembre 05, 2024 a 20:00
    En progreso
    diciembre 05, 2024 a 20:00

    Notifications are off for this maintenance as it is not customer effecting.

  • Programado
    diciembre 05, 2024 a 19:50
    Programado
    diciembre 05, 2024 a 19:50

    Non-customer effecting. However, VoltHosting email services operate on this hypervisor, so there may be a delay in the sending and receiving of emails for a short time.

nov 2024

Mantenimiento esencial: actualización de nodos de hipervisor y Cloud02
  • Completado
    noviembre 07, 2024 a 01:15
    Completado
    noviembre 07, 2024 a 01:15

    This maintenance window is now closed!

    Our due diligence checks have concluded and all our services are operating as expected.

    Thank you very much for your understanding and patience during this maintenance window!

    We observed an average of 6 minutes of downtime on the hypervisors, which is an excellent result. We maintained within the estimated prediction of 10 minutes of downtime.

    We apologise for the short downtime, but this maintenance was essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions.

    If you have any questions, please reach out to our staff team, and we will be more than happy to assist you with your questions!

  • Actualizar
    noviembre 07, 2024 a 01:02
    En progreso
    noviembre 07, 2024 a 01:02

    The last hypervisor node for Cloud02 has been updated and is now fully operational.

    We are now running checks to ensure that all services are operating as expected. You may now continue to use your services hosted on Cloud02, as there will not be any further downtime.

    Thank you all for your patience and understanding!

  • Actualizar
    noviembre 07, 2024 a 00:26
    En progreso
    noviembre 07, 2024 a 00:26

    The first hypervisor has been upgraded successfully with only approximately 6 minutes of downtime.

    Notifications won't be posted for any further hypervisor upgrade completions. A notice will be posted once all hypervisors are updated.

    If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window.

  • Actualizar
    noviembre 07, 2024 a 00:08
    En progreso
    noviembre 07, 2024 a 00:08

    The upgrade of the hypervisors has begun.

    If you have any questions during this. Please feel free to reach out. Our live chat is open for an extended period today during the maintenance window.

  • Actualizar
    noviembre 07, 2024 a 00:01
    En progreso
    noviembre 07, 2024 a 00:01

    We are now finalising the preparation of the hypervisors before the required downtime.

    Each hypervisor will undergo the downtime one at a time to avoid extended periods of downtime.

  • En progreso
    noviembre 07, 2024 a 00:00
    En progreso
    noviembre 07, 2024 a 00:00
    Maintenance is now in progress
  • Programado
    noviembre 07, 2024 a 00:00
    Programado
    noviembre 07, 2024 a 00:00

    Dear Customer,

    We plan to upgrade the system and do essential maintenance on our Hypervisor nodes. This update is critical to continue providing you with reliable, performant hosting solutions.

    This upgrade will require your virtual machines (VPS/VDS) to be powered down for the short maintenance window.

    We will prepare the systems as much as possible before gracefully shutting down your servers. Once the hypervisor has been upgraded, we will power on your server again. We expect that the estimated downtime for this service will be around 10 minutes.

    This upgrade will be done across all of VoltHostings hypervisor nodes, one at a time.

    This maintenance window will also affect VoltHosting services which are running on our shared hypervisor nodes. Please check the table for all affected services.

    Critical services are high availability, meaning that there are multiple nodes in a cluster running the software. They are on different hypervisors, and thus will not experience downtime, but are included in the table.

    We apologise for the short downtime, but this maintenance is essential to continue providing you with high-quality, powerful, reliable and secure hosting solutions.

    If you have any questions, please get in touch with our team.

nov 2024 a ene 2025

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