VoltHosting - Notice history

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Notice history

Aug 2025

cPanel02 - Occasional Website Timeouts
  • Resolved
    Resolved

    Dear Customer,


    We are marking this incident as resolved. We will continue to monitor the situation and reopen this issue if it occurs again.

    If you have any questions, please ask!

  • Identified
    Identified

    Dear Customer,

    We have identified the issue and are working with the cPanel company directly to work on a fix.

    The spread, severity and scope of this incident are minimal, affecting minimal customers, and only for a few moments every few days. As it is not critical, we are working on a long-term solution to this incident, rather than a break-fix solution.

    If you have any questions, please reach out to our support team, who can provide you with more information.

  • Investigating
    Investigating

    Dear Customer,

    We are currently investigating an incident which is causing some websites hosted on our vh-cp02 cPanel server to time out requests for a few moments every couple of days.

    The outage is minimal, and if a website is affected, it only lasts for a few moments.

    However, we are committed to providing the best service possible, so we are investigating this with utmost importance.

    If you have any questions, please feel free to reach out to us.

cPanel02 - Some websites taking longer than usual to load
  • Resolved
    Resolved

    Dear Customer,

    We have seen all affected websites come back online, with quick response times.

    This incident has been resolved.

  • Monitoring
    Monitoring

    Dear Customer,

    We have implemented a fix and are currently monitoring the result.

    We have already seen websites come back online. As such, we will continue to monitor the situation for any further issues.

  • Identified
    Identified

    Dear Customer,

    We have identified the issue, and are applying a resolution.

  • Investigating
    Investigating

    Dear Customer,

    We are currently investigating an issue on our cPanel02 server, which is causing some websites to load slowly or time out.

    If you are affected by this, we are aware of the issue and will update you here once we have an update.

Jul 2025

Azure01 Connectivity Issues
  • Resolved
    Resolved

    Dear Customer,

    We have seen all services come back online and are fully operational.

    This incident has been resolved.

    If you are experiencing any issues - please contact our support team.

  • Monitoring
    Monitoring

    Dear Customer,

    We implemented a fix and are currently monitoring the result.

    We have seen the dashboard, and its stations come back online.

  • Identified
    Identified

    Dear Customer,

    We have identified the issue on the server, and are diligently working to resolve it.

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We have noticed that Azura01 is not responding and the dashboard is offline.

    We are currently investigating this incident.

Jun 2025

No notices reported this month

Jun 2025 to Aug 2025

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