VoltHosting - cPanel02 - Occasional Website Timeouts – Incidentdetails

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cPanel02 - Occasional Website Timeouts

Opgelost
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Begon op 11 maanden geledenDuurde ongeveer 1 uur

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Webhostinginfrastructuur

Verminderde prestaties van 4:17 PM naar 5:29 PM

cPanel02-hostingdiensten

Verminderde prestaties van 4:17 PM naar 5:29 PM

Updates
  • Opgelost
    UTC
    Opgelost

    Dear Customer,


    We are marking this incident as resolved. We will continue to monitor the situation and reopen this issue if it occurs again.

    If you have any questions, please ask!

  • Geïdentificeerd
    UTC
    Geïdentificeerd

    Dear Customer,

    We have identified the issue and are working with the cPanel company directly to work on a fix.

    The spread, severity and scope of this incident are minimal, affecting minimal customers, and only for a few moments every few days. As it is not critical, we are working on a long-term solution to this incident, rather than a break-fix solution.

    If you have any questions, please reach out to our support team, who can provide you with more information.

  • Onderzoeken
    UTC
    Onderzoeken

    Dear Customer,

    We are currently investigating an incident which is causing some websites hosted on our vh-cp02 cPanel server to time out requests for a few moments every couple of days.

    The outage is minimal, and if a website is affected, it only lasts for a few moments.

    However, we are committed to providing the best service possible, so we are investigating this with utmost importance.

    If you have any questions, please feel free to reach out to us.


Looking for our automatic historical uptime?

Take a look at our uptime page.