VoltHosting - Historique des incidents

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Check this page for any status updates, downtime or maintenance. If you encounter any issues, please contact our support team.

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Historique des incidents

déc. 2025

Aucun incident signalé ce mois-ci

nov. 2025

Aucun incident signalé ce mois-ci

oct. 2025

cPanel NS6 Upgrade
  • Terminé
    octobre 31, 2025 à 00:31
    Terminé
    octobre 31, 2025 à 00:31

    Dear Customer,

    The maintenance has been completed successfully. The cPanel NS6 nameserver is now fully operational.

    There were no interruptions to any cPanel services.

    If you have any questions, please get in touch with our support team!

  • En cours
    octobre 30, 2025 à 23:30
    En cours
    octobre 30, 2025 à 23:30
    La maintenance est en cours
  • Pas encore commencé
    octobre 30, 2025 à 23:30
    Pas encore commencé
    octobre 30, 2025 à 23:30

    Dear Customer,

    We will be upgrading one of our cPanel nameservers (NS6). This upgrade provides significant performance and security upgrades to the system.

    This maintenance is essential to continuing to provide a reliable cPanel service.

    Due to the fact that our cPanel nameservers are redundant, there will be no outage to our cPanel services. However, as this will take one nameserver offline for a brief amount of time, cPanel could be "at risk" if another outage occurs.

    We expect no customer interruption during this period. All of your websites, emails, and DNS will remain fully operational.

    If you have any questions, please reach out to our support team.

Wolverhampton Network Issues
  • Résolu
    Résolu

    Dear Customer,

    We have now seen full service recovery after the upstream provider swapped the affected device; this required a full reconfiguration due to various unexpected issues encountered along the way, which delayed the recovery process. We deeply apologise to you for any inconvenience caused this evening by the outage, as well as thanking you for your patience and support.

    If you have any issues, please get in touch.

  • Mettre à jour
    Mettre à jour

    Dear Customers.

    We are starting to see services come back online. We will update you shortly.

  • Mettre à jour
    Mettre à jour

    Dear Customer,

    The upstream provider is replacing the device. We are working to resolve this issue quickly.

  • Surveillé
    Surveillé

    Dear Customer,

    We have sadly seen this issue reoccur. We have been in conversations with our upstream network provider to get this issue resolved as quickly as possible.

    Upon investigation into the issue, it appears that the 10gbps cross links in the switch is crashing, whilst keeping the 1gbps connections online. A replacement switch has been ordered. This issue lies with our network provider, not ourselves, but we are assisting where we can to help resolve the issue.

    We do apologise for the inconvenience, and hope that it can be resolved as quickly as possible.

  • Résolu
    Résolu

    Dear Customer,

    We have seen all services come back online. We are still monitoring for further issues. A replacement device has been sourced and will be swapped out if the issue occurs again.

    We are now marking this issue as resolved. If you have any questions, please reach out to our support team, who will be happy to help!

  • Surveillé
    Surveillé

    Dear Customer,

    We implemented a fix and have seen services come back online. We will continue to monitor the situation for updates.

  • Mettre à jour
    Mettre à jour

    Dear Customer,

    We have dispatched the data centre's remote hands to take a look at the affected network switch. We are continuing to work on a fix for this incident.

  • Identifié
    Identifié

    Dear Customer,

    We have identified the issue with one of our core routers in Wolverhampton. We are continuing to work on a fix for this incident.

    Our support team is still here to help! Please feel free to contact us with any questions.

  • Détecté
    Détecté

    Dear Customer,

    We are currently investigating network issues in Wolverhampton, which may affect some services.

Wolverhampton Core Router Replacement
  • Terminé
    octobre 04, 2025 à 23:32
    Terminé
    octobre 04, 2025 à 23:32

    Dear Customer,

    The Maintenance has completed successfully. The faulty device has been replaced and is fully operational. We will monitor for any further issues.

    If you have any questions, please reach out!

  • En cours
    octobre 04, 2025 à 23:00
    En cours
    octobre 04, 2025 à 23:00

    Dear Customer,

    This Maintenance is still in progress.

  • Terminé
    octobre 04, 2025 à 23:00
    Terminé
    octobre 04, 2025 à 23:00
    La maintenance s'est terminée avec succès
  • Mettre à jour
    octobre 04, 2025 à 21:54
    Mettre à jour
    octobre 04, 2025 à 21:54

    Dear Customer,

    We are extending this maintenance window by 1hr due to the fact that the engineer is having delays in travel.

    If you have any questions, please feel free to reach out!

  • En cours
    octobre 04, 2025 à 21:00
    En cours
    octobre 04, 2025 à 21:00
    La maintenance est en cours
  • Pas encore commencé
    octobre 04, 2025 à 21:00
    Pas encore commencé
    octobre 04, 2025 à 21:00

    Dear Customer,

    We have identified a hardware issue with one of the core routers in Wolverhampton, which is causing the device to reboot randomly. Due to this, we have located a replacement device and dispatched a network engineer who will replace the faulty device today.

    This maintenance will cause a brief drop in all services connected to this router.

    If you have any questions, please don't hesitate to reach out to our support team!

oct. 2025 à déc. 2025

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